At XStructE Training, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal data in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By interacting with XStructE Training, including enrolling in our courses, you agree to the collection and use of your personal data as outlined in this policy.

This policy should be read in conjunction of our Data Protection Policy, where applicable.

1. Collection of Personal Information

We collect personal information that is necessary for us to provide our services and comply with legal obligations. This may include:

• Full name
• Contact details (e.g., phone number, email address, postal address)
• Date of birth
• Course enrolment details
• Employment information (if applicable)
• Payment information
• Any other information required to administer our training programs

We collect personal information directly from you through:

• Online enrolment forms
• Email, phone, or in-person interactions
• Payment transactions
• Feedback surveys

2. Use of Personal Information

Your personal information is used to:

• Administer your enrolment and participation in courses
• Communicate with you regarding course updates, schedules, and resources
• Process payments for services
• Maintain compliance with legal and regulatory requirements
• Improve our services through feedback and surveys
• Notify you of new or upcoming courses, offers, or events (you may opt-out at any time)

3. Disclosure of Personal Information

XStructE Training will not disclose your personal information to third parties unless:

• It is required by law or in compliance with a legal obligation
• You have provided prior written consent
• It is necessary for the performance of our services (e.g., sharing information with trainers or accrediting bodies)

In some cases, we may need to share your data with third-party service providers (such as payment processors or IT support) to ensure the efficient operation of our business. These providers are required to protect your data in accordance with the Australian Privacy Principles and our requirements.

4. Security of Personal Information

We take the security of your personal information seriously. XStructE Training implements a range of security measures to protect your data from unauthorised access, misuse, or loss.

We also encourage you to take steps to protect your own data, including keeping your login credentials secure.

5. Access to and Correction of Personal Information

You have the right to request access to or correction of your personal information held by XStructE Training. To make such a request, please contact us at the details below. You may be required to verify your identity. We will respond to your request within a reasonable timeframe.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. When your information is no longer required, we will take reasonable steps to securely destroy or de-identify it.

7. Cross-border Data Transfers

In some cases, XStructE Training may transfer personal information outside Australia, such as to cloud storage providers or third-party service providers. We take all necessary steps to ensure that any personal data transferred overseas is protected in accordance with Australian privacy laws and the Australian Privacy Principles.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any changes will be posted on our website, and the revised policy will apply to all current and past users of our services from the date it is published.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at training@xstructe.com.